Live Plant & Cutting Shipping Policy

All live plants and cuttings should be opened and inspected immediately upon delivery.

Because plants are perishable and sensitive to temperature, light, and moisture changes during transit, prompt inspection is extremely important.

Reporting Issues

If there is an issue with your shipment, please contact us within 24 hours of delivery with:

  • photos of the box,
  • shipping label,
  • and affected plants/cuttings.

Claims submitted after 24 hours may not qualify for replacement or credit due to the perishable nature of live plant material.

Acclimation & Hardening Off

Our plants and cuttings are grown in a greenhouse environment and may require gradual acclimation (“hardening off”) before being placed outdoors or into direct sun, wind, or fluctuating temperatures.

Improper acclimation after arrival can cause transplant stress or plant decline, and we cannot guarantee plants once they have been transplanted, potted, or placed outdoors.

Shipping Stress

Some minor cosmetic stress during shipping is normal with live plants and cuttings. Most plants recover quickly with proper care, hydration, and acclimation.

Weather & Shipping Delays

We are not responsible for damage caused by:

  • extreme temperatures,
  • shipping carrier delays,
  • packages left outdoors after delivery,
  • or incorrect shipping addresses entered at checkout.

Lost, Stolen, or Delivered Packages

Once a package is marked delivered by the shipping carrier, responsibility transfers to the recipient.

If a package is lost, stolen, or damaged in transit, customers should file a claim directly with the shipping carrier (UPS, USPS, or FedEx). We are happy to assist with supporting documentation when possible.

Our Commitment

We care deeply about the quality of the plants we send and want every customer to succeed growing them. If an issue arises, please reach out promptly so we can work toward a fair resolution together.

Bloomstead Farms Dahlia Festival: Where Whimsy Meets Romance

Experience the magic of Bloomstead Farms' first-ever Dahlia Festival on August 23rd and 24th. This enchanting event is designed to capture the whimsical and heartfelt moments reminiscent of a Hallmark movie, providing a perfect setting for fun, friendship, and perhaps even love.

Why the Dahlia Festival?
At Bloomstead Farms, we believe in celebrating the beauty of nature and the joy it brings to our lives. The Dahlia Festival is our way of inviting you to immerse yourself in the vibrant colors and captivating charm of our dahlia fields. This festival is not just about flowers; it's about creating unforgettable memories in a picturesque setting.

A Whimsical and Fun Way to Find Love and Play
Picture this: She knows you might see her as just a silly girl, but all she wants is to put on a sundress at sunset and be caught in a moment of accidental beauty. It’s the quintessential Hallmark movie moment she’s dreaming of. And you? You’re at the festival too. Your paths cross, you see her, and together, you find yourselves playing a delightful, silly game. It's in these simple, joyful moments that connections are made and memories are crafted.

Event Highlights:

  • Catered Dinner and Dance Under the Stars (August 23rd): Enjoy a gourmet meal followed by a romantic dance with a DJ, set against the stunning backdrop of our dahlia fields.
  • Farm Games and Performances (August 24th): Participate in fun farm games and enjoy entertainment from Ms. Kai's Performance Academy, perfect for bringing out the playful spirit in everyone.

Join us at Bloomstead Farms for a weekend of whimsy, beauty, and heartwarming moments. Whether you're here to admire the flowers, enjoy the festivities, or perhaps meet someone special, our Dahlia Festival promises an experience straight out of a Hallmark movie.

Dahlia Festival Events